Privacy Policy

This privacy policy describes how personal data is processed when visiting the CentroVonk website and when contacting our sales representative. Data processing complies with the Swiss Federal Act on Data Protection (FADP) and, where applicable to visitors from the European Union, the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. Data Controller

Complete details of the data controller are provided in the Legal Notice. If an EU representative or a data protection officer has been appointed, their contact details will be indicated here: [to be inserted if applicable].

2. Data We Process

Website Browsing

The website does not use cookies, traffic analytics tools, embedded maps, external fonts, or other third-party services that collect visitor data. The only technical data logged is that of the hosting server, as detailed in Section 4.

Contact form

The contact form collects the mandatory information: full name, telephone number, and email address. You may optionally specify the nature of your request (information, floor plans, or appointment), the unit of interest, and a message. The form includes a hidden field used solely to prevent automated spam submissions.

[Current status: requests submitted via the form are saved in the WordPress database of this site, hosted as specified in Section 4 (Inquiries menu), and emailed to the controller; the sender receives a confirmation email. To prevent abuse, the site tracks submissions per IP address for one hour and confirmation emails per IP address and email address for 24 hours, without storing raw IP addresses. Specify the email delivery service used and its registered office.]

Telephone and Email

If you call or write to us directly, we process the data you choose to provide: name, contact information, unit of interest, and the content of your inquiry.

3. Purpose and Legal Basis

• Responding to inquiries for information and appointment requests, as well as managing pre-contractual relations (Art. 6(1)(b) GDPR; legitimate interest under the FADP).
• Ensuring website security and functionality via server log files (legitimate interest, Art. 6(1)(f) GDPR).
• Complying with statutory obligations, such as legal retention requirements for accounting records (Art. 6(1)(c) GDPR).

We do not engage in profiling or automated decision-making. We do not send promotional communications without your explicit consent.

4. Hosting and Server Logs

The website is hosted by [Hosting provider name, registered office]. For technical and security purposes, the server automatically logs the IP address, date and time of the request, page visited, HTTP response code, browser, and operating system. These log files are retained for [number] days and are not linked to identifiable individuals, except where necessary to investigate misuse or security breaches.

5. Recipients and Data Transfers

Data is processed by the controller and individuals authorized for the commercialization of the properties. Contractually bound technical service providers (hosting, email delivery) may access data as data processors. If a provider is based outside Switzerland or the European Economic Area, transfers are carried out to jurisdictions offering adequate protection or subject to appropriate safeguards, such as standard contractual clauses.

Providers currently involved: [list to be finalized: hosting, contact form delivery service, email provider].

6. Data Retention

Contact inquiries are retained for the time necessary to handle them and, if followed by commercial negotiations, for the duration of the relationship and applicable statutory retention periods (typically ten years for accounting records). Inquiries not resulting in negotiations are deleted within [period] months.

[Inquiries stored within the website (Inquiries menu) are automatically deleted after 12 months: indicate this same timeframe here, or modify it under Tools → CentroVonk. The site does not distinguish inquiries followed by negotiations: records requiring retention must be exported before expiration.]

7. Your Rights

You have the right to request access to your personal data, to request its rectification or erasure, to object to its processing, to restrict processing, and to receive your data in a structured format. You may exercise these rights by contacting the data controller. Where processing is based on consent, you may withdraw it at any time.

You also have the right to lodge a complaint with a supervisory authority: in Switzerland, the Federal Data Protection and Information Commissioner (FDPIC); in the EU, the supervisory authority of your country of residence.

8. Security

We implement appropriate technical and organizational measures to safeguard data against unauthorized access, loss, or alteration, including encrypted website transmission (HTTPS) and restricted access limited to authorized personnel.

9. Amendments

This privacy policy may be updated periodically, for instance upon introducing new services or analytics tools. The currently applicable version is always published on this page, with the last updated date stated at the top.

The highlighted sections are placeholders to be completed with official details prior to site publication. If analytics tools or maps are integrated in the future, or if the form delivery service deploys cookies, this policy and the cookie policy must be updated accordingly.